Discover how we help you find providers that match your goals, preferences, and lifestyle.
At FindBetterCare, we take the stress out of finding the right NDIS support. Whether you’re looking for a new provider, support coordinator, carer, or SIL provider, our free and participant-focused service connects you with options that truly align with your needs.
Here, you’ll find an overview of the services we offer and an explaination of how our simple, step-by-step process works from submitting your concerns to receiving tailored provider matches. We’re here to make sure you feel heard, supported, and empowered to make the best choice for your care.
Our Service is 100% Free for Participants!
We help you connect with an NDIS provider that better suits your goals, values, and needs.
Get matched with a support coordinator who truly listens and helps you navigate your NDIS journey.
We find reliable, compassionate carers who align with your daily needs and personal preferences.
We assist you in finding a Supported Independent Living provider that fits your lifestyle and support requirements.
You complete a simple online form, telling us what’s not working and what you’re looking for.
We thoroughly review your concerns and personal preferences with care and confidentiality.
We match you with suitable service providers in our network who meet your specific needs.
We send you the provider details for your consideration — you choose who to contact.
We value honest participant feedback to ensure providers consistently deliver high-quality, respectful and supportive care.
Our providers respond promptly, communicate clearly, and keep participants informed throughout their support journey.
We choose providers who respect diverse backgrounds and deliver inclusive, culturally sensitive and person-centred care.
We choose providers who respect diverse backgrounds and deliver inclusive, culturally sensitive and person-centred care.
Providers must be dependable, adaptable to changes, and committed to delivering consistent and high-quality support services.
Providers must be dependable, adaptable to changes, and committed to delivering consistent and high-quality support services.
We ensure all providers align with NDIS goals and empower participants through person-focused and customised care.
